Policies and Terms

 

Shipping Information

Shipping

We can ship to virtually any address in the world (except P.O. Boxes or Military APO/FPO addresses). Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping fee for you based on the availability of your items and the shipping options you choose. 
Please confirm your shipping address because DaFwesh x RichHood is not responsible for and CANNOT redirect shipments which you have sent to an incorrect or erroneous address, once it has left our warehouse. 
DaFwesh x RichHood is not responsible for lost/stolen packages. Please contact FedEx or USPS with any issues.

Please also note that the shipping rates for many items we sell are weight & size based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 
We usually ship within the same day of receiving the order, excluding weekends because our office is closed during those days. Any orders received after 3:00PM PST on Friday will ship out first thing Monday. 
For shipments within the United States, delivery is by FedEx Ground (2 - 5 Business Days).
For international shipments, delivery is by USPS Priority Mail (7 - 14 Business Days).

Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

 

Easy Returns & Exchanges

All Sales are final, no refunds. We do not accept exchanges unless of an error in shipment on our behalf.

Prices

All prices displayed on the Website are quoted in U.S. dollars. DaFwesh x RichHood reserves the right to restrict delivery to addresses within the United States. Shipping and handling fees and applicable sales/use tax will be added by DaFwesh x RichHood as necessary. DaFwesh x RichHood reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you. Products displayed on the Website are available while supplies last. Descriptions of, or references to, products or services on the Website do not imply endorsement of that product or service, or constitute a warranty by DaFwesh x RichHood. The receipt by you of an order confirmation does not constitute DaFwesh x RichHood’s acceptance of an order. Prior to DaFwesh x RichHood's acceptance of an order, verification of information may be required. DaFwesh x RichHood reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from DaFwesh x RichHood, for any reason. DaFwesh x RichHood reserves the right to limit the number of items ordered and to refuse service to any customer without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, DaFwesh x RichHood shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if the credit card has already been charged for the purchase and the order is cancelled, DaFwesh x RichHood shall promptly credit the credit card account in the amount of the incorrect price.